Shipping policy

Onyxlane proudly serves customers worldwide through a network of trusted fulfillment and shipping partners.

Orders are typically processed within 1–3 business days after payment confirmation. Once shipped, delivery times generally range between 5–15 business days depending on destination, local carrier operations, customs processing, and seasonal demand.

Tracking information will be provided whenever available and may take several days to update after shipment confirmation.

Please ensure that all shipping information is accurate before completing your purchase. Onyxlane is not responsible for delays or delivery issues resulting from incorrect addresses provided during checkout.

While we work closely with our logistics partners to ensure timely delivery, occasional delays caused by weather, customs inspections, carrier disruptions, or other factors beyond our control may occur.

Customers are responsible for any applicable customs duties, taxes, or import fees required by their local authorities.